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Noe

Internal Noe Apps

Internal apps are Noe apps that inject into existing Intum pages, adding features or changing behavior. They load alongside the existing view. How it...

Noe

Noe Apps

What are Noe Apps Interactive web interfaces created in the browser without your own backend. Edit code in Intum, it compiles on the fly. Three type...

Insight

Production workshop: order workflow in Intum

Imagine a small production workshop - 5 people, a dozen open orders. Each order: quote, documentation, tasks, invoice, shipping. All in one Intum proj...

VoIP

Bria Solo configuration with SuperVoIP

Integrating Bria Solo with SuperVoIP for phone calls from your computer or smartphone. 1. Download and install Download Bria from the website, Google...

Insight

How to add a custom Noe app that highlights emails from a specific sender

A Noe app is a small script you can inject into any Intum page. Here’s how to create one that highlights emails from a specific sender. First - enabl...

Commerce

GitHub - automatic comments on tasks for pull requests

What this integration does Connects GitHub with Intum: when a PR is opened or merged, a comment appears under the linked task. The PR description mus...

Organization

Projects in Sugester: Your command center for efficient work

The Projects feature lets you gather emails, tasks, documents, and clients in one place. What you gain Order: All related emails in one folder Quic...

VoIP

Phone calls in Sugester: Full control over communication (VoIP)

Integrating your phone with CRM is a huge convenience. With VoIP in Sugester, you get click-to-call, call history, and customer identification. Why i...

Customize the project view to match your work style

Everyone works differently - some prefer lists, others visual boards. In Sugester, you choose between List View and Kanban View. How to change the vi...

Mail

How to connect a Microsoft 365 / Outlook mailbox to Sugester

This integration allows sending emails from Sugester using your Microsoft 365, Outlook.com, Hotmail, or Live.com account without entering your passwor...

CMS

CMS articles - additional fields (audio, video)

What are additional fields (fields) in articles for CMS articles have a fields column (JSON) for metadata. The system automatically generates SEO tag...

Commerce

Google Chat integration

Notifications from Intum go straight to a Google Chat space. You can connect one or many spaces and send messages automatically. What you get Send...

Organization

User roles and permissions - how to manage access in the system

Managing permissions is a key element of organizing teamwork. With the Roles feature, you can precisely define which modules and data individual emplo...

Commerce

Meta integration (Facebook Messenger, Instagram, post comments)

What this integration provides Messages from Facebook Messenger, Instagram DM, and comments under posts on your FB page arrive as tickets in your Hel...

Helpdesk

Meta integration - Facebook Messenger, Instagram, and comments

Once the integration is enabled, customer messages sent through Facebook Messenger and Instagram DM automatically appear in the Helpdesk as tickets. A...

Noe

Noe AI in Intum

AI built into the system Throughout the Intum system you’ll find AI buttons that let you quickly use AI in the context of the current view - such as...

Mail

Email mailboxes - take control of correspondence and automate customer communication

Instead of wasting time constantly switching between personal email and the system, manage all correspondence directly from one place. An email mailbo...

Mail

Email signature settings: Create professional signatures automatically

A professional signature at the end of every email builds trust and strengthens your brand image. In Intum, you don’t need to manually create separate...

Mail

Ready-made professional email signature templates to copy

Want your messages sent from Intum to look modern and professional, but don’t have time to code HTML yourself? We’ve prepared 4 ready-made, tested sig...

Organization

Departments: Organize your team and gain full control over data visibility

A department in the system is a powerful organizational structure for your company. Instead of wasting time on chaotic responsibilities and manually d...

InConnector

Class Schedule - app for managing extracurricular activities

Class Schedule is an app for managing extracurricular activity timetables - remedial classes, tutoring, after-school activities. You add teachers, stu...

Helpdesk

AI Assistance in Helpdesk Configuration

AI Button on the Desk Page On the desk details page (e.g., /helpdesk/desks/9), an AI button is available in the toolbar next to the “Back” and “Test...

Helpdesk

Automatic AI Responses in the Helpdesk Widget

How AI Works in the Widget When AI is enabled on the desk, the helpdesk widget automatically analyzes customer inquiries before sending them to the s...

Helpdesk

Helpdesk Settings

How to enable the Helpdesk module? The Helpdesk module is not active by default. To enable it: Go to Settings → Modules Find the Helpdesk...

Helpdesk

Configuring AI for User Support

What Is AI in Helpdesk The AI module in Helpdesk allows automatically answering customer questions before they reach the support team. The system use...