Entries
Noe
Internal Noe AppsInternal apps are Noe apps that inject into existing Intum pages, adding features or changing behavior. They load alongside the existing view. How it...
Noe
Noe AppsWhat are Noe Apps Interactive web interfaces created in the browser without your own backend. Edit code in Intum, it compiles on the fly. Three type...
Insight
Production workshop: order workflow in IntumImagine a small production workshop - 5 people, a dozen open orders. Each order: quote, documentation, tasks, invoice, shipping. All in one Intum proj...
VoIP
Bria Solo configuration with SuperVoIPIntegrating Bria Solo with SuperVoIP for phone calls from your computer or smartphone. 1. Download and install Download Bria from the website, Google...
Insight
How to add a custom Noe app that highlights emails from a specific senderA Noe app is a small script you can inject into any Intum page. Here’s how to create one that highlights emails from a specific sender. First - enabl...
Commerce
GitHub - automatic comments on tasks for pull requestsWhat this integration does Connects GitHub with Intum: when a PR is opened or merged, a comment appears under the linked task. The PR description mus...
Organization
Projects in Sugester: Your command center for efficient workThe Projects feature lets you gather emails, tasks, documents, and clients in one place. What you gain Order: All related emails in one folder Quic...
VoIP
Phone calls in Sugester: Full control over communication (VoIP)Integrating your phone with CRM is a huge convenience. With VoIP in Sugester, you get click-to-call, call history, and customer identification. Why i...
Everyone works differently - some prefer lists, others visual boards. In Sugester, you choose between List View and Kanban View. How to change the vi...
This integration allows sending emails from Sugester using your Microsoft 365, Outlook.com, Hotmail, or Live.com account without entering your passwor...
CMS
CMS articles - additional fields (audio, video)What are additional fields (fields) in articles for CMS articles have a fields column (JSON) for metadata. The system automatically generates SEO tag...
Commerce
Google Chat integrationNotifications from Intum go straight to a Google Chat space. You can connect one or many spaces and send messages automatically. What you get Send...
Organization
User roles and permissions - how to manage access in the systemManaging permissions is a key element of organizing teamwork. With the Roles feature, you can precisely define which modules and data individual emplo...
Commerce
Meta integration (Facebook Messenger, Instagram, post comments)What this integration provides Messages from Facebook Messenger, Instagram DM, and comments under posts on your FB page arrive as tickets in your Hel...
Helpdesk
Meta integration - Facebook Messenger, Instagram, and commentsOnce the integration is enabled, customer messages sent through Facebook Messenger and Instagram DM automatically appear in the Helpdesk as tickets. A...
Noe
Noe AI in IntumAI built into the system Throughout the Intum system you’ll find AI buttons that let you quickly use AI in the context of the current view - such as...
Instead of wasting time constantly switching between personal email and the system, manage all correspondence directly from one place. An email mailbo...
A professional signature at the end of every email builds trust and strengthens your brand image. In Intum, you don’t need to manually create separate...
Want your messages sent from Intum to look modern and professional, but don’t have time to code HTML yourself? We’ve prepared 4 ready-made, tested sig...
Organization
Departments: Organize your team and gain full control over data visibilityA department in the system is a powerful organizational structure for your company. Instead of wasting time on chaotic responsibilities and manually d...
InConnector
Class Schedule - app for managing extracurricular activitiesClass Schedule is an app for managing extracurricular activity timetables - remedial classes, tutoring, after-school activities. You add teachers, stu...
Helpdesk
AI Assistance in Helpdesk ConfigurationAI Button on the Desk Page On the desk details page (e.g., /helpdesk/desks/9), an AI button is available in the toolbar next to the “Back” and “Test...
Helpdesk
Automatic AI Responses in the Helpdesk WidgetHow AI Works in the Widget When AI is enabled on the desk, the helpdesk widget automatically analyzes customer inquiries before sending them to the s...
Helpdesk
Helpdesk SettingsHow to enable the Helpdesk module? The Helpdesk module is not active by default. To enable it: Go to Settings → Modules Find the Helpdesk...
Helpdesk
Configuring AI for User SupportWhat Is AI in Helpdesk The AI module in Helpdesk allows automatically answering customer questions before they reach the support team. The system use...